en77 Privacy Policy

Introduction

en77 (accessible at https://en77.onl) is Bangladesh's trusted online casino and sports betting platform. We take the privacy of our users seriously. This Privacy Policy describes how en77 collects, processes, stores, and protects the personal information you provide to us or that we collect automatically when you visit or use our platform.

By creating an account or continuing to use en77, you acknowledge that you have read, understood, and agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform immediately. This policy applies to all users of en77, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh.

Information We Collect

en77 collects personal information in several ways: directly from you when you register or interact with our platform, and automatically through cookies and tracking technologies. The categories of personal data we may collect include:

• Identity information: full name, date of birth, username, and government-issued identification documents for KYC verification.
• Contact details: email address, phone number, and residential address (city/district, e.g. Dhaka, Chittagong, Sylhet).
• Financial data: payment method details (bKash number, Nagad number, Rocket number, bank account details), transaction history, deposit and withdrawal records in BDT.
• Technical data: IP address, device type, operating system, browser type, session timestamps, and login activity logs.
• Usage data: game history, betting patterns, bonus usage, pages visited, clicks, and navigation paths within en77.

How We Use Your Information

The personal data we collect is used strictly for the purposes of operating and improving the en77 platform. We do not sell, rent, or trade your personal information with third parties for their direct marketing purposes. Specifically, we use your data to:

• Create and manage your en77 account, verify your identity (KYC), and process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
• Provide customer support, respond to your queries, and resolve account or payment disputes in a timely manner.
• Deliver personalized promotions, bonuses, and game recommendations that may be relevant to your activity on en77.
• Comply with legal, regulatory, and anti-money-laundering (AML) obligations, including cooperating with lawful requests from competent authorities.
• Monitor platform integrity, detect fraudulent activity, prevent unauthorized account access, and ensure fair play for all users.

Sharing of Information

en77 does not sell or share your personal data with third parties for commercial gain. We may, however, share limited information in the following strictly controlled circumstances:

• Payment processors and financial service partners (such as bKash, Nagad, Rocket, Dutch-Bangla Bank) solely for the purpose of processing your transactions securely.
• Technology service providers who support the operation of the en77 platform (e.g. hosting providers, analytics tools, game providers such as Pragmatic Play or Evolution Gaming), all under strict confidentiality agreements.
• Law enforcement agencies or regulatory authorities when legally required to do so, or when we believe disclosure is necessary to protect the rights, property, or safety of en77, our users, or others.

Cookies and Tracking Technologies

en77 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, analyze platform usage, and deliver more relevant content. Cookies are small text files stored on your device that help us recognize you and improve the overall service quality. Types of cookies we use include: essential cookies (required for the platform to function), analytics cookies (to understand how users interact with our site), and preference cookies (to remember your language and settings choices).

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the en77 platform. By continuing to use en77, you consent to our use of cookies as described in this policy.

Data Retention

en77 retains your personal data for as long as your account is active or as long as necessary to provide you with our services. We also retain data for a reasonable period after account closure to comply with legal, regulatory, and audit obligations — including KYC records, transaction histories, and communications — as may be required under applicable laws. When your data is no longer required, we take appropriate measures to securely delete or anonymize it so that it can no longer be linked to you. If you would like to request the deletion of your account and associated data, please contact our support team at [email protected].

Your Rights

As a user of en77, you have specific rights regarding your personal data. We are committed to honoring these rights in a timely and transparent manner. Your rights include:

• Right to access: you may request a copy of the personal data en77 holds about you at any time.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: you may request the deletion of your personal data, subject to our legal retention obligations.
• Right to restrict processing: in certain circumstances you may request that we restrict how we use your data.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

Security Measures

en77 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, or disclosure. These include SSL/TLS encryption for all data in transit, secure storage with access controls, regular internal audits, and staff training on data protection practices.

While we take every reasonable precaution to keep your data safe, no online platform can guarantee absolute security. We encourage you to choose a strong, unique password for your en77 account and to keep your login credentials confidential at all times. If you suspect unauthorized access to your account, please contact our support team immediately at [email protected].

Third-Party Services

en77 may integrate with or link to third-party services, including payment gateways (bKash, Nagad, Rocket), game content providers (such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi), and analytics platforms. These third-party providers operate under their own independent privacy policies, and en77 has no responsibility or liability for the privacy practices of these external services. We encourage you to review the privacy policies of any third-party services you interact with. Any data you submit directly to a third-party provider is governed by that provider's own terms and policies, not this Privacy Policy.

Age Restriction

en77 is strictly an adults-only platform. Our services are not directed at, and are not intended to be used by, any individual under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age. If we become aware that a user under 21 has provided us with personal data, we will take prompt steps to delete that information and close the associated account. If you are a parent or guardian and believe that your child has accessed en77, please contact us immediately at [email protected]. 21+ only. Please play responsibly.

Changes to This Privacy Policy

en77 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of en77 after any changes to this policy constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.